to have highly satisfied customers...
to treat all individuals with respect...
to provide an environment that supports
innovation and risk...

Technical Services

The Technical Services Group at Cattaraugus-Allegany BOCES provides a wide range of services for Component Districts and Cattaraugus-Allegany BOCES staff including:

  • Equipment Repair
  • Operating System Support and Software Installation
  • Computer and Equipment Purchasing Specifications
  • Network Services
  • Head End Systems
  • Digital Streaming Video Support
  • Distance Learning Design and Support
  • Wiring and Wireless Setup and Support

CoSer 503 - Technical Services Base -

The scope of technical services includes varied audiovisual equipment (audiocassette recorders, CD players, television cameras, camcorders, video cameras, multi-media systems, studio and production equipment, cables, speakers, lecterns, televisions, VCRs, projectors, mixers, amplifiers, video conferencing units). Service also includes the installation, maintenance, and signal balancing for TV distribution and media retrieval systems as well as satellite TV systems and associated equipment. We also install, test, and troubleshoot most all forms of cabling.

503.010 - Technical Services - Troublehoot and Repair -

Repair services are availablefor school owned equipment: any make or model PC, all peripherals (scanners, fax machines, modems, speakers, and monitors) Troubleshooting is also available for school owned items such as scoreboards and public address systems.

503.030 - Itinerant Technicians -

BOCES can supply an on-site technician for a specified amount of time per week. This would be a shared itinerant arrangement.

503.070 - Production Support

Our technicians are well versed on setting up and producing conferences, national speakers, events of all types. We would be glad to assist you in most any venue.


Program Manager: Dave Stevens  716-376-8333


  • Ray Baldwin
  • Bob Bruso
  • Dan Drabant
  • Trevor Ferris
  • Bruce Hawkes
  • Michael Hopper
  • Dave Joseph
  • Nathan Malick
  • Mike Meyers
  • Frank Wilson
  • Dave Wymer

Help Desk:    716-376-8311

  • Nicole Ramsey



Need Help?  Call the Help Desk at 716-376-8311

or E-mail  HelpDesk @

For More Information on these or other services please contact:
Michael Graf, Director of Technology
Cattaraugus-Allegany BOCES - Center at Olean
1825 Windfall Road, Olean NY 14760
716-376-8218 (Voice)